Terms of service

Thank you for using urbanfair.shop's online shop ("Online Shop", "Website"). We hope you have a pleasant shopping time.
The following general terms and conditions of The Curated GmbH ("we", "us") apply exclusively to your orders via our online shop. By using the online shop, you agree to these terms and conditions. Therefore, please read the terms and conditions carefully before using the online shop.
We reserve the right to change the general terms and conditions at any time or to replace individual sections.

Terms of Use

If you use the online shop, you are responsible for keeping your account details (username and password) secure and for restricting access to your computer used for using the online shop.
Orders can only be placed electronically via our online shop or via our social media shops (Instagram, Facebook, Tiktok)

 

Disclaimer

People who call up information on the website www.thecurated.ch agree to the following conditions.
The information published on the website is provided by The Curated for personal use and informational purposes only. The information is subject to change at any time and without prior notice. The Curated does not guarantee that the information published on the website is correct, complete or up-to-date.
The Curated excludes all liability for loss or damage of any kind - be it direct, indirect or consequential damage - that may result from the use of or access to the website or from links to third-party websites . The Curated does not guarantee that the individual parts of its website will function correctly. In addition, The Curated rejects any liability for manipulation of the Internet user's IT system by unauthorized persons. The Curated expressly points out the danger of viruses and the possibility of targeted hacking attacks. To combat viruses, we recommend using current browser versions and installing continuously updated anti-virus software. You should generally avoid opening e-mails of unknown origin and unexpected attachments to an e-mail.

 

Terms of Sale

Your order represents an offer to us to conclude a sales contract between you and The Curated GmbH. As soon as we have received your order, you will receive a confirmation email from us. A sales contract between you and The Curated GmbH is in force as soon as we have handed over the products you have ordered for shipping and have sent you a shipping confirmation by e-mail.

Until you have received the shipping confirmation, you can cancel your order free of charge by email to hello@urbanfair.shop. In this case, the full purchase value (including delivery costs) will be refunded to you.
The products remain the property of The Curated GmbH until the ordered goods have been paid for in full.


Prices


The prices given are in Swiss francs (CHF) and excluding shipping costs and VAT. 
We reserve the right to change prices at any time.


Delivery, shipping costs

Shipping is free of charge on all orders in Switzerland. We do not ship to other countries at the moment.

The Curated excludes any liability for lost packages. For lost or undelivered packages - delivered using a tracking code - please contact your local postal service.

Packages that are returned to us because of an incorrect or defective address can be sent again after the delivery costs have been paid again. The Curated GmbH does not control the delivery addresses and assumes no responsibility for their accuracy.


Rights and obligations arising from this agreement are subject to Swiss substantive law. The place of jurisdiction is Zurich, Switzerland where the Curated GmbH is registered.

January 2026, Zürich Switzerland